Privacy Policy

Last updated: September 2026

At Pawgett, your privacy matters to us. This policy explains what information we collect, how we use it, and what rights you have. We keep it plain and straightforward — no legal maze.

What Information We Collect

When you place an order or create an account, we collect:

  • Contact information: name, email address, phone number
  • Shipping information: delivery address
  • Payment information: processed securely through Shopify Payments — we never store your full card details
  • Order history: products purchased, order value, dates

When you browse our store, we also automatically collect:

  • IP address and browser type
  • Pages viewed and time spent on site
  • Referring website
  • Cookie and tracking data (see Cookie section below)

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and tracking information
  • Provide customer support
  • Send marketing emails only if you opted in — you can unsubscribe at any time
  • Improve our website and product offerings
  • Comply with legal obligations

We do not sell your personal information to third parties.

Third-Party Tools We Use

To operate our store and serve you better, we share limited data with trusted third-party services:

  • Shopify — our e-commerce platform, which powers checkout, payments, and order management
  • Meta (Facebook) Pixel — helps us show relevant ads to people who have visited our store. Meta may use cookies and device identifiers for this purpose
  • Google Analytics — helps us understand how visitors use our site so we can improve it
  • Email marketing platform — [INSERT YOUR EMAIL PLATFORM, e.g., Klaviyo, Mailchimp] — used to send promotional emails to customers who have opted in

Cookies

We use cookies (small text files stored on your device) to:

  • Keep items in your cart
  • Remember your preferences
  • Analyze site traffic
  • Deliver relevant ads through Meta Pixel and Google Analytics

You can control or disable cookies through your browser settings. Note that disabling cookies may affect some features of our store.

Your Rights

California residents (CCPA): You have the right to know what personal information we collect, request deletion of your data, and opt out of the sale of personal information (we don't sell your data). To exercise your rights, contact us at the email below.

Canadian residents (PIPEDA): You have the right to access the personal information we hold about you and request corrections. You may also withdraw consent for certain uses, subject to legal or contractual restrictions.

To make a request, email us at: [joseandre0113@gmail.com]
We will respond within 30 days.

Data Retention

We retain your order and account data for as long as needed to provide our services and comply with legal obligations. You may request deletion at any time by contacting us.